Privacy Policy

Introduction

Doquify (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at doquify.com and use our services.

Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Information You Provide

When you submit our contact form, we collect the following information:

• Full name – to address you personally
• Work email address – to respond to your inquiry
• Company name – to understand your business context
• Phone number (optional) – for follow-up communication if preferred
• Company size (optional) – to tailor our recommendations
• Message content – to understand your needs and requirements

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address (anonymized where possible)
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device type and screen resolution
• Web Vitals performance metrics (page load time, interactivity, visual stability)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To understand your business needs and provide tailored solutions
• To analyze website usage and improve our services and user experience
• To monitor and improve website performance and reliability
• To prevent spam, fraud, and abuse of our contact form
• To comply with legal obligations and protect our rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small text files stored on your device that help us improve your experience.

Types of Cookies We Use

Managing Cookies

When you first visit our website, you will be presented with a cookie banner allowing you to accept or decline non-essential cookies. You can reset your cookie preferences at any time, which will clear all cookies and stored data and reload the page.

Most web browsers allow you to control cookies through their settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Services

We use third-party services to help us operate our website, analyze usage, and improve performance. These services may collect information as described below:

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions: Retained for the duration of any business relationship, or deleted upon request
• Analytics data: Retained according to each service provider’s retention policies (typically 14–26 months)
• Cookie preferences: Stored in your browser until you clear your cookies

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• HTTPS encryption for all data transmission
• Secure email transmission via TLS
• Rate limiting to prevent abuse
• Bot protection using Cloudflare Turnstile
• Input validation and sanitization
• Regular security updates and monitoring

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

For EU/EEA Residents (GDPR)

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

For California Residents (CCPA)

• Right to know: Request information about data collection and use
• Right to delete: Request deletion of personal information
• Right to opt-out: Opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination: Equal service regardless of privacy choices

To exercise any of these rights, please contact us using the details provided below.

International Data Transfers

Our website and some of our service providers operate globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by the European Commission
• Service providers certified under recognized frameworks
• Data processing agreements with all third-party providers

Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us:

We will respond to your request within 30 days.